We offer free standard shipping on all orders over $150 in the U.S. We have the following shipping options available in the U.S.
- Standard - Delivery in 3 to 6 Business Days via USPS
- Priority - Order by 1 ET. Processing begins that same day. Delivery in 2 to 3 Business Days via USPS
- Express - Order by 1 ET. Processing begins that same day. Delivery in 1 to 3 Business Days via USPS
- International - Order by 1 ET. Processing begins that same day. Delivery in 3 to 8 Business Days via DHL
Please allow up to 1-2 business days for processing before orders ship from our warehouse.
If you have added Shipping Package Protection, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise. Purchased Shipping Package Protection and need to file a shipping issue? Find the claim link in our footer menu under "Claim Portal".
Shipping Claims must be submitted within 30 days of placing your order.
We are not responsible for lost, stolen or damaged packages unless Shipping Package Protection was purchased at checkout.
For orders shipping to the United Kingdom, European Union, Australia, Switzerland, Norway, Singapore, and New Zealand, all prices are inclusive of import duties & taxes.
For all other Countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the Country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).
Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.
Returns must be requested within 30 days of your order date for refund or store credit. You must obtain a return authorization from us before proceeding.
Our Customer Service team will contact you within 48 hours of your request. Once you receive authorization, the item(s) must be shipped to us within 7 days.
- Item(s) must be in original packaging with all tags, unworn and unwashed. Orders made with promo codes are non-refundable and only eligible for store credit.
- Restocking fee of $5 is subject to apply for returns made back to the original payment.
- Restocking fee does not apply to returns made for store credit.
- Original shipping charges are non-refundable.
- You are responsible for all return shipping charges. We are not responsible for lost or stolen return packages - please send using a tracked shipping method.
- All sale items, GUIZIO Camcorders, swimwear, hair accessories, socks, bodysuits, undergarments, jewelry and accessories are final sale and cannot be returned or exchanged.
- Levi's® x GUIZIO is final sale. No returns or exchanges.
- If your returns do not meet the conditions outlined above, we reserve the right to refuse refund.
- If you received an incorrect or damaged item, please notify us within 4 days of delivery including your order number and a picture of the damaged item.
International returns are accepted. Return Shipping and reverse duties are the responsibility of the customer.
Click here to start a Domestic Return or Exchange: DOMESTIC RETURNS CONTACT FORM
Please include your order number and your request to return or exchange. Return shipping is the responsibility of the customer.
Product & Stock
E-gift cards are not physical cards, they are sent digitally via email with a unique code that is redeemable at checkout.
E-gift cards do not expire.
E-gift cards are non-refundable and cannot be redeemed for cash.
Discount codes cannot be applied to purchasing an e-gift card.
When using an e-gift card, the full value is applied.
If your order total exceeds the value remaining on your e-gift card, you can pay the balance using standard payment methods.
If your order total is below the value of your e-gift card, the remaining balance may be used on a future order, using the same code.
Due to hygienic reasons, all swimwear is final sale - no returns or exchanges.
Please refer to our size chart on the product page or reach out to email@example.com for sizing questions.
Please follow care instructions on the care label to keep your swimwear in the best condition. Lotion, sunscreen, oil, and chlorine can cause discoloration of the item; as this is a natural occurrence of the fabric. Ensure to rinse it in cold water immediately after swimming in chlorinated or salt water.