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Customer Service Manager (New York based):
We are seeking a Customer Service Manager who is passionate about providing excellent customer service and driving customer loyalty.
Responsibilities:
- Resolve all customer service issues
- Address e-mail inquiries in a professional and timely manner
- Assist in processing fraud verification for online orders
- Assist in processing and packing orders, returns, and exchanges
- Identify opportunities to maximize sales and decrease returns
- Maintain customer satisfaction in order to build loyalty
Qualifications:
- Minimum of 3 years of work experience in customer service required
- Must have experience and be knowledgeable with CS platforms such as Gorgias
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Ability to drive positive customer experiences that build loyalty
- Must be highly organized and have attention to detail
- Must be a problem solver
- Must have flexibility in hours - evenings and holidays
To apply, email us at DGNYINFO@DANIELLEGUIZIONY.COM with your resume.
RTW Womenswear Design Internship (New York based):
As a Design Intern at DANIELLE GUIZIO, you will have the opportunity to work directly with the Designer. Our Design Interns gain invaluable hands-on experience in design, product development, branding, fabric/trim sourcing and more.
Responsibilities include:
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Assisting designer in fittings
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Assisting in prepping tech packs
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Editing illustrations / flats
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Sourcing fabrics in the Garment District
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Coordinating sample delivery and returns
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Assisting with trend research
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Organizing inspiration and research on design boards
Requirements:
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Knowledge of Photoshop, Illustrator or InDesign
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Familiarity / knowledge of different textiles
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Strong attention to detail
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Understanding of brand aesthetic and market
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Ability to perform tasks in a quick and timely manner
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Garment construction knowledge is a plus
- Minimum availability of 3 days per week
- Must be able to receive college credit
To apply, email us at DGNYINFO@DANIELLEGUIZIONY.COM with your resume and portfolio.
PR & Marketing Internship (New York based):
As a PR & Marketing Intern at DANIELLE GUIZIO, you will have the opportunity to work closely and hands-on with the PR & Marketing Director. This is a great opportunity to work alongside and learn from industry professionals and to gain hands-on experience in fashion PR, social media and marketing.
Responsibilities include:
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Assisting in conceptualizing and executing content ideas for social media, with a strong focus on TikTok and Instagram
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Supporting VIP styling requests & identifying new collaborators to work with
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Building & updating media lists & developing stories for PR outreach
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Managing & organizing samples in showroom
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Assisting in prep for Fashion Week event
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Assisting on photoshoots, working closely with the designer and stylist
Requirements:
- Strong social media literacy
- Excellent written and oral communication skills
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Knowledge of Photoshop
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Must be organized, detail-oriented and a self-starter
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Understanding of brand aesthetic and market
- Minimum availability of 3 days per week
- Must be able to receive college credit
To apply, email us at DGNYINFO@DANIELLEGUIZIONY.COM with your resume and social media links.
RTW Womenswear Technical Design Internship (New York based):
As a Womenswear Technical Design Intern at DANIELLE GUIZIO, you will have the opportunity to work directly with our design team and gain invaluable hands-on experience in all aspects of the technical design process.
Responsibilities include:
- Measuring Garments
- Maintaining samples and sample racks
- Attending and taking notes/photos in fit sessions
- Translating fit session notes and fit corrections into comments for global vendors to understand
- Communicating to global factories to communicate information about style fit and construction
- Creating detailed technical flat sketches and construction callouts in Illustrator
- Work closely with design and production team
- Report to the Head of Technical Design
Requirements:
- Pursuing degree in Fashion Design, a focus in Technical Design is preferred but not required
- Understanding of basic fit issues and corrections and interest in Technical Design
- Familiarity and knowledge of MS Excel & Adobe Programs
- Minimum availability of 3 days per week
- Must be able to receive college credit
To apply, email us at DGNYINFO@DANIELLEGUIZIONY.COM with your resume and portfolio.
Fashion Production Internship (New York based):
As a Production Intern at DANIELLE GUIZIO, you will have the opportunity to work directly with the Production Manager. Our Production Interns gain invaluable hands-on experience in product development, sampling, timeline management, and communication with vendors.
Responsibilities include:
- Create and manage WIP reports
- Sample management, tracking and coordinating shipments with factories for bulk delivery
- Create seasonal factory development charts
- Generate Purchase Orders
- Track shortages and overages
- Update shipment arrivals and breakdowns
- Manage multiple projects with tight deadlines
Requirements:
- Proficient in Excel
- Excellent organizational and communication skills, great time management
- Strong attention to detail, excellent memory
- Self starter and able to work independently
- Minimum availability of 3 days per week
- Must be able to receive college credit
To apply, email us at DGNYINFO@DANIELLEGUIZIONY.COM with your resume.